How
does WERC assure the timeliness and quality of its services?
WERC expects its services to be provided in a timely and professional manner. WERC's Strategic Business Plan places a high priority on timely issuance of written decisions throughout the agency. [view it]
Time Targets
WERC has established the following time targets for issuance of decisions/awards/drafts by its personnel in the various types of cases noted after the submission of final arguments and the receipt of transcript (if any):
|
examiner draft decision in representation election case |
30 calendar days |
|
Commission decision in representation election case |
30 calendar days after receipt of examiner draft decision |
|
examiner draft decision in unit clarification case |
60 calendar days |
|
Commission decision in unit clarification case |
60 calendar days after receipt of examiner draft decision |
|
examiner decision in complaint case |
60 calendar days |
|
Commission decision in complaint review case |
45 calendar days |
|
grievance arbitration award by WERC-employed arbitrators |
90 calendar days |
|
Commission decision in scope of bargaining declaratory ruling case |
15 calendar days |
|
Commission decision in Ch. 227, Stats., declaratory ruling case |
30 calendar days |
|
examiner draft in personnel appeal case |
60 calendar days |
|
Commission decision in personnel appeal case |
90 calendar days |
|
Commission decision in miscellaneous motion case |
30 calendar days |
|
personnel appeal arbitration award |
10 calendar days |
Inquiring About the Status of a Case
To inquire about the status of a case that has been assigned to a WERC commissioner or staff member, the inquiry should be directed to that individual. [contact information]. Inquiries about the status of an interest arbitration or fact finding should be directed to the interest arbitrator or fact finder who has been appointed by WERC in the matter. [contact information] Other inquiries about the status of cases should be directed to the WERC Madison office. [contact information]
Each member of the WERC staff is supervised as shown on the organizational chart elsewhere on this site. [view it] Parties interested in communicating with the WERC about the quality of the services it provides in any given case or generally are welcome to contact the agency Chair or any of the other Commissioners or Team Leaders listed on that chart.
Sending Feedback to WERC Generally
Parties interested in communicating with the WERC about any topic relating to the agency and its operations are welcome to contact the agency Chair or any of the other Commissioners or Team Leaders listed on the organizational chart. Comments, questions or suggestions concerning the WERC website may also be sent here.
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This page is a public domain communication of
the Wisconsin Employment Relations Commission. The URL of this page is
{http://werc.wi.gov/time_targets_and_quality_assurance.htm}. Last modified on
13 MAR 2007. Comments, questions and suggestions.