How does WERC assure the timeliness and quality of its services? – Wisconsin Employment Relations Commission

Time Targets

WERC has established the following time targets for issuance of decisions/awards/drafts by its personnel in the various types of cases noted after the submission of final arguments and the receipt of transcript (if any):

examiner draft decision in representation election case	30 calendar days
Commission decision in representation election case	30 calendar days after receipt of examiner draft decision
examiner draft decision in unit clarification case	60 calendar days
Commission decision in unit clarification case	60 calendar days after receipt of examiner draft decision
examiner decision in complaint case	60 calendar days
Commission decision in complaint review case	45 calendar days
grievance arbitration award by WERC-employed arbitrators	90 calendar days
Commission decision in scope of bargaining declaratory ruling case	15 calendar days
Commission decision in Ch. 227, Stats., declaratory ruling case	30 calendar days
examiner draft in personnel appeal case	60 calendar days
Commission decision in personnel appeal case	90 calendar days
Commission decision in miscellaneous motion case	30 calendar days
personnel appeal arbitration award	10 calendar days

Inquiring About the Status of a Case

To inquire about the status of a case that has been assigned to a WERC commissioner or staff member, the inquiry should be directed to that individual. [WERC Staff Directory] Inquiries about the status of an interest arbitration or fact finding should be directed to the interest arbitrator or fact finder who has been appointed by WERC in the matter. [Non-WERC-Employed Arbitrator Roster]

Quality Assurance

Anyone interested in communicating with the WERC about the quality of the services it provides in any given case or generally is welcome to contact the agency Chairman. [WERC Staff Directory]